Real inboxes, read by a human. Pick the right channel so your message lands with the person who can act on it.
[email protected] — account questions, missing credits, cashout status, anything else.
We reply within 2 business days.
[email protected] — if your account was suspended or coins were forfeited and you believe we got it wrong. You have 30 days from the action; see the Fraud & Enforcement Policy for the process.
Acknowledged within 2 business days; decision within 10 business days.
[email protected] — data access, export, correction or deletion requests (see the Privacy Policy for your rights by region).
Answered within 1 month (UK/EU-style timelines applied to everyone).
[email protected] with subject "Partnership" — advertiser networks, compliance teams, and press.
We reply within 2 business days.
Prefer social? Launch updates and quick questions: TikTok @joincashhive. For anything involving your account or personal data, please use email so we can verify it's you.
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